[Resolved]  ICICI Bank — problems in opening ppf account

Address:Bangalore, Karnataka

Assuming ICICI is a good bank we filled PPF online form, downloaded them and went to MG Road branch of ICICI, which is listed in the designated list of branches (http://www.icicibank.com/Personal-Banking/investments/ppf/designated-branches.h... with form A, copy of PAN cards, and passport size photographs.

After reaching there one person received us and redirected us to concerned person.
1) That person asked us why do you want to open PPF account, better invest somewhere else from where you can get better returns. We agreed that no we only want PPF account. He said OK.
2) Then he called a lady, who started to explain us the credit cards being offered by ICICI bank. We told 'NO', we already have 'coral' credit card with ICICI. Then she told okay take another credit card on top of that credit card. We told NO.
3) Then finally we reached to '18' no counter, where he took our forms, asked whether you have original PAN Card. We told we do not have , as only copy of PAN card is listed in the documents required. And for proof you can check the PAN card status online otherwise we already have account in ICICI bank, you have database access, go and check there.
4) After struggling a lot he agreed to open PPF account. and told us to wait.
5) After waited 40 minutes then we asked again. He told that we do not take cash only payment mode is cheque book. we told we do not have cheque book, He told okay we will take money using debit slip.
6) After waiting another 10 minutes we asked again. He called a person named 'Thomas' he roamed around and went inside 'ONLY STAFF PERSON' room.
7) After waiting another 10 minutes we asked again. he phoned that person and told us that the manager who has debit slips is on leave. kindly come later.
8) Finally we came out.


Guys never go to ICICI bank for opening your PPF account. they only try to sell their policies. They suck.

--
Peeyush Agrawal
peeyush.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Bank — about opening of account

already i have submitted Rs10,200/- for opening of account in ICICI bank at siliguri on 10.12.2010. but till date the account is not active.i have phoned 200 times to the bank manager to active the account. always the manager said that your account will active within 2 days. but till date account is inactive. so i called the manager to refund the money, always he said ur money will refund within 2 days, but tilldate no money was returned. ph no of the bank manager is[protected].
plz take the necessary steps to refund my money.


thanks
Hi jaganathpani,

We are sorry to hear about your experience. Please email us your contact details at [protected]@icicibank.com, we will get in touch with you at the earliest. Kindly refer "1214900" in the subject line.

Regards,
ICICI Bank Customer Service Team.
Hi Peeyush,

We have made a note of your email id. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team
Hi,
ICICI Bank Staff in Technopolis Branch are not at all interested in processing PPF account's. I had the same experience with ICICI Bank.
I am currently travelling out of India and would like to know if I can post the forms to designated branch of ICICI Bank. Will it work ?

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