ICICI Bank Process — Account activate no rules

Icici bank is not following rules correctly.I want to activate my icici account but am not in india.So i called ICICI help desk and they asked me to send request ketter with my sign and submit to local branch.

We submitted to local branch and they send the letter to mumbai and chennai.After 1 month.they said i have to meet in person.

Help desk said.just send letter with father in local branch, .
But when i call Bank manager.he asked me to come in person.

After that they said they did not get my letter.It was very bad and they not follow rules general across bank.

Online says something, email help desk says something and bank manager says something
ICICI di dnot teac or train properly to their employees.

Now am suffering because i have lot mone there in my bank .I have my ATM card and it is working ..but they stopped transactions.

It is stupid and rediclules. I spent lot money calling them and called manafgers.. local branch., , ,

they said hey will do ..but after that they ask me to send letter through courier.

I do not know why they give differnt procedures and killing customers

ICICI rules and eploueers not follow or not known rules.

Just they send Predefined email TEXT format