ICICI Bank — Promised entry fee waiver is not happening

avijitdhar

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal

I have received my Icici bank credit card Last month. The sales person told the waiver of entry fee after 5000rs of transaction. After spending 10000Rs in the first month when I contacted customer care, they told the waiver is not possible as I am not eligible (only few company people are eligible).

What a scam company. To contact customer care you have to wait 30+ minutes in queue. Very bad experience

-Avijit

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Avijit,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '4221758' in the subject line.

Regards,
ICICI Bank Customer Service Team