[Resolved] ICICI Bank — Unauthorized debit of Rs. 9148/- from my Saving Bank A/C. No.[protected]

hirpara mukesh j

from Veraval, Gujarat

Address:

Rajkot, Gujarat

My Savings Bank A/c. No.[protected] ICICI Bank, Main Branch, Rajkot (Gujarat)
My credit card a/c [protected] with ICICI Bank, Main Branch, Rajkot (Gujarat)

I wish to infrom that on going through my statement of account for the above Savings Bank Account is observed that :

On[protected] an amount of Rs. 9148/- is debited from my said account.

In this regard I wish to state that few time back i.e. on[protected] there was one SMS on my mobile stating that a sum of Rs. 5499/- is to be deposited with Dining Plus - Mumbai. Against this SMS I have neither given any confirmation nor any authorisation to anybody i.e. my bank or the party from whom the SMS was received.

The cause of addressing you with communication has arised as after reciept of statement of account with entry
of Rs. 9148/- showing debit on dated[protected] the facts came to my knowledge about some illegal transaction has taken place without my consent or authorisation to anybody.

Under such circumstances I request to kindly look into the matter seriously and arrange for credit of the
amount of Rs. 9148/- which are wrongly and unauthorisedly debited from my account.

An early action in the matter is awaited please.

MUKESH HIRPARA

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Aug 13, 2020

Complaint marked as Resolved

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M PADMANABAN

from Mhasvad, Maharashtra

ICICI Bank — AMOUNT DEBIT IN MY SB A/C TO MY KNOWLEDGE

FROM
M.PADMANABAN
946, Poonamallee High Road
Purasaiwakkam
Chennai - 84

SUB : DEBIT IN MY ACCOUNT WITH OUT MY KNOWLEDGE

DEAR SIR/MADAM,

I am a account holder in ICICI bank Purasaiwakkam Branch.Account No is “[protected]”. I am using ICICI bank Credit Card No “ [protected]” but the name is wrongly punched as “M.PADMANATHAN” at the same time I was told that one more EMI card has been approved for me on the basis of above said card from card service dept and the Limit is Rs.24000/-.and based on this EMI card Balance Tranfer (BT) can be made upto Rs.21, XXX./-.I agreed for that BT amount Rs.21, XXX/-Demand draft was sent to me for that amount but they didn’t send the EMI card. I was asked to pay the BT amount with interest Rs.24000, by Rs.1000*24months instalment basis. After getting each statement I am paying emi monthly but the EMI card has not been issued to me so far but card number has given in the statement as “[protected]”. I had been informing about this to your credit card officials after I got the 1st statement before payning 1st instalment up to 5th instalment. At each and every time I was iformed that after paying this Emi I would get the card. I have not received the EMI card till now. So to be on the safer side i stopped the payment and informed about it to the credit card section in 3rd flr Anna salai, Chennai

. At the same time payment for Card No “[protected]” has not been stopped.

Instead of sending EMI card, Rs.23380/- has been wrongly debited in my savings account for that EMI card’s loan amount which is to be paid on monthly instalments. I have already paid Rs 5000 in 5 instalment for Rs. 24000, I pay balance Rs.1000*19 months instalments once I received the EMI card. Kindly arrange to reverse (credit) Rs.23380/- in my savings account and send the EMI card as soon as possible.

Thanking You !

Regards,

M.Padmanaban.
Mobile No: [protected]
E-mail : [protected]@gma

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We are sorry to hear about your experience. We have made a note of your account number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team