[Resolved] ICICI Bank — the bank is threatening me | |||
To, The Banking Lokpal, Sub:- Complaint about credit card issued by ICICI Bank Delhi. Sir, I bought credit card from ICICI Bank in Oct.2005, my credit card no-([protected] ). I purchased some goods during the period from 20/11/2005 to 14/02/2006, amounting Rs. 10984.00. I deposited Rs19680.00 during the period from 14/12/2005 to 10/10/2007. The amount paid had been collected by the bank agent and I got payment receipts in original, which are kept with me. The amount deposited by me includes principal money and interest for two years @ 2.95% p.m. and service tax @ 10.9%. After depositing the amount the bank did not issued me NOC and the bank is harassing and threatening me several times on phone. The bank has malafied intention to bargain me. Even in Lok Adalat the case has been cleared but the bank authorities are disturbing me till now. Hence I request your honour kindly to look into the matter and please take necessary action, so that the bank does not harass me in future. This is for your information and necessary action please as soon as possible. Thanking you, Yours truly, Rajnish sinha House no- B-188/189, Tagore garden extn. New delhi-110027 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
today a call came from legal department and excutive is Mr. ANKIT., he was abusing and threatening me, please take some against him ASAP.
Dear lrkasbekar,
Is there any particular complaint that you have against our services? Please email us your query and contact details at [protected]@icicibank.com and we will get back to you at the earliest to resolve the matter. Kindly refer '2565812' in the subject line.
Regards,
ICICI Bank Customer Service Team
Is there any particular complaint that you have against our services? Please email us your query and contact details at [protected]@icicibank.com and we will get back to you at the earliest to resolve the matter. Kindly refer '2565812' in the subject line.
Regards,
ICICI Bank Customer Service Team
Dear Mr. Sinha,
We understand that our official is in contact with you. We are looking into your complaint and will get back to you at the earliest.
Regards,
ICICI Bank Customer Service Team
We understand that our official is in contact with you. We are looking into your complaint and will get back to you at the earliest.
Regards,
ICICI Bank Customer Service Team
To Icici bank care
Thanks for taking up my issue. The concerned person in charge of the case did contact me, but he is still sticking to his stand that there was indeed no such scheme. He is not willing to listen to my statement that there was indeed one such customer care executive, who had accepted that there was indeed such a scheme. Since you monitor all the calls made to the customer, you should have this acceptance in your records. But this person is not ready to do it. Very poor service..
Thanks for taking up my issue. The concerned person in charge of the case did contact me, but he is still sticking to his stand that there was indeed no such scheme. He is not willing to listen to my statement that there was indeed one such customer care executive, who had accepted that there was indeed such a scheme. Since you monitor all the calls made to the customer, you should have this acceptance in your records. But this person is not ready to do it. Very poor service..
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We are sorry to hear about your experience. We have made note of your credit card number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.