[Resolved]  ICICI Bank Saving Account — Auto debit without customer approval and notification

Address:Ghaziabad, Uttar Pradesh

Hi,

DMAT account charges were debited through my saving banka ccount using auto debit feature and per my understanding bank can only use this if customer have provided his approval and since bank did this without conveying any correspondence so it shows wea internal controls. Moreover if i would have recd any notification, i would have closed the dmat account.

Would appreciate your help in getting the charges reversed and also advise about the auto debit policy.

Thanks,
Rajan
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Rajan,

We're sorry to hear about your experience.

Please write to us with your contact details and bank account number at [protected]@icicibank.com (Subject line: UID 335698). We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
i have a saving bank accounts in icici bank, a/c no.[protected], this A/c is zero balance A/c, but QA bank charges debited my on 16/04/2010 for rs 827/ - why



A/C HOLDER NAME- RISHIPAL

MOBILE NO. [protected]

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