[Resolved]  ICICI Bank Savings Account — Minimum Balance Condition change without prior intimation

Address:Pune, Maharashtra

Complaint:The deviating attitude of ICICI Bank management to abruptly changing the minimum balance condition in saving bank account which is linked with demat account, where at the time of opening the account they announced and promised to open and allow to operate the account at ZERO balance. But the bank without informing me putting on charging penalties in the account for not keeping the minimum balance and showing the very invisible backside of the application on that they have obtained my signature while marketing their product on my doorstep.
Urge:To ask the bank to close down the account and revert the charges which they have charged till date without informing to me as a customer/consumer of the bank.Under the banking practices it is compulsory on the part of the bank to inform the customer every debit they have made in the account.And transfer my securities to another demat account which I compelled to open with other agency.
Suggestion:Do not allow this bank and their subsidiaries to have banking business in India or nationalize them without waiting for much of the time.
Adv. Mr Gajanan Jog
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Gajanan,

We are sorry for the inconvenience caused to you. Please email us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to address your concern. Kindly refer "608906" in the subject line.

Regards,
ICICI Bank Customer Service Team.
I have also opened up a demat account with the option of zero balance in savings accounts. They ask me too to keep minimum balance of 10000 in the savings account.

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