[Resolved]  ICICI Bank — Unethical deductions

Address:Kurukshetra, Haryana

Hi All,

I Can you please let me know, how to file a case in Consumer court against these type of activity done by ICICI Bank, This so called world class bank charged me although I have sufficient balance in my account.
Charge code is ATM DEC CHG.

And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.

While I am holding account with sufficient balance, and if I am using other bank ATM, then its also legal as per RBI rule.

A/c No.[protected]

Thanks & regards,
Prashant Verma
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience. We have made a note of your account number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

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