[Resolved]  ICICI Bank Telephone Banking — REPORTEDLY UNAUTHORISED DEBIT OF RS.5490/-

I AM CREDIT CARD HOLDER OF YOUR BANK. TODAY I RECEIVED A SMS THAT RS.5490/- HAS BEEN DEBITED FROM MY ACCOUNT. BUT I HAVE NOT MADE ANY TRANSACTION OF RS.5490/-. PLEASE DO NOT DEBIT MY ACCOUNT AS I NEVER CONSENTED FOR ANY SCHEME WHATSOEVER. THE TELEPHONIC TALK OF DATE WAS INFORMATIVE IN NATURE AND I NEVER CONSENTED TO DEBIT MY ACCOUNT. I PLACE MY RESENTMENT IN THIS REGARD AND SUCH TYPE OF SALE GIMMICKS FROM CALL CENTRE PEOPLE REPORTEDLY FROM YOUR BANK WILL DEFINATELY JEOPARDISE THE IMAGE AND REPUTATION OF THE BANK AS EVEN THE PHONE BANKING OFFICER WAS HELPLESS TO SAY TILL THE AMOUNT IS BILLED IN MY ACCOUNT. PLEASE LOOK INTO THE MATTER AND CONFIRM THROUGH MAIL THAT YOU HAVE NOT DEBITED THE AFORESAID AMOUNT. ANY BANKER IN THE WORLD DO NOT HAVE ANY RIGHT TO DEBIT THE ACCOUNT OF ITS CUSTOMER WITHOUT ITS BONAFIDE MANDATE AND AUTHORITY
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Aug 14, 2020
Complaint marked as Resolved 
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i have ICICI A/c and having netbanking facility. But recently i have changes my mobile no. after i have updated new mobile no. But i am unable to get the message if i am getting some deposit or withdrawls. And also i am unable to add other account for fund transfer.

Please help me out how to add my new mobile no. istead of old one.
we are not received daily accounts statement from April 2, 2010. Please kindly send us the statement immdiately.

for World Travel Club

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