[Resolved]  ICICI Bank — Unwanted and harrassing calls at offbeat hours

Address:

Chennai, Tamil Nadu

Sir,
My name is rajeshwaran subbiah. I am using my mobile [protected] from 2010.
There has been harrassing remarks passed and unwanted calls at offbeat hours after 17.00 hrs to my cellphone from ICICI collection agencies.
They ask for Mr.Hari babu shankar.

He is not using this number or in any way related to me whatsoever.
In addition to this, they claim to be credit recovery team and are threatening me with consequences if i do not repay.
I DO NOT KNOW MR.HARI BABU SHANKAR AND I AM NOT AWARE OF HIS MISDOINGS AND NON PAYMENT OF HIS DUES.
I tried to explain patiently that i am no kith or kin or any how related to Hari babu shankar . Still they call me in middle of my business meetings and harass me at untimely hours without updating their database.
I have tried explaining my problem to icici collection agency and also written as a formal complaint to [protected]@icicibank.com . They do not update their data and a new agency keeps calling me every week .

How is this repetitive problem to be solved. ICICI is a very big financial institution. They seem to go to great lengths for credit recovery. But if its the wrong person on the phonecall, i am sure they must apologise.

yours truly,
Rajeshwaran
[protected]
chennai