[Resolved]  ICICI Bank — Wrong Charge for cash deposite

Address:Agra, Uttar Pradesh

Hello Sir My name is prashant and i have an ICICI bank account since last 7 years the account no is[protected] I have deposit some money on my account on ICICI bank agra, sikandra -282007 branch on 10/10/2013 and i wondered see that there are 169 Rs. is debited from my account as a charge for deposit money in another branch. When i asked for this to bank manager than he told me that if you deposit money more than two time in another branch than the money will be deducted from your account. I am really in shock to heard that answer, because why we pay money to deposit cash in our account. This is the bank responsibility to aware the customer for charges . Also i did not found any kind of rule for the deduction of money in cash deposit to another branch I want my money back which is deducted . Please help... Prashant Kumar [protected]
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Aug 13, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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My no is [protected]
Dear Mr. Kumar,

We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

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