[Resolved] ICICI — DABIT CARD | |
Hello Sir I m Poornima Chaturvedi from delhi...on 2nd of may i hv missplaced my dabit card.i got locked tht card nd requested for new card...Around 20 dayz bck i hv written a complain, as i applied 4 my new dabit card.icici customer care ppl r not giving me ny kind f proper information.evn i hv written so many mails to their Customer Relation Manager Mr.B Madhavan, bt didnt get ny proper response.Again n again m getting mails frm their customer care excutive side tht we'll deliver ur card in nxt 2-3 days bt its all fake...m realy pissed offf this kind f service..again.i got a call frm icici tht i'll get my card in nxt 5 working dayz, bt i didnt get.this is not the way to make d customer fool..if its like wht kinda f service they r providing to their customer..m vry upset with their service..whnevr i call in custmr care they starts their own offer n all, evr they r not bother thn if d customer is in problm, thn 1st they shud listen 2 customer..m not able to go bank 4 withdraw money, nd m out f pocket..so finally after 24 days today i got a call tht curier guy wants 2 confirm ur address..i got confirmed ..after tht he is saying tht ur name is not right on tht packet so i cant deliver tht card 2 u..nw u tell tht this is not my mistake .Due to kidney problm i got inflammatin in my body so i cant go outside for so long nd thr is no branch in uttam nagar so tht i can withdrawl money frm there.m realy pissed off this bank..m realy not happy with this kind f service..M requesting u to Plz do need full... Thanks & Regards Poornima Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Debit Card’ as the subject line. Request you to provide your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank