[Resolved] ICICI — EMI option Withdrawn

[Resolved] ICICI — EMI option Withdrawn

S somu66

I am Somasundaram using ICICI Credit card for more than 3 years.I have been offered EMI for the transactions i made.I have converted a transaction done on july also. Keeping that in mind I swiped for amount of 24, 000, But when i asked for conversion, they are saying EMI option is not available.They also said that this was due to a corporate change. For junk things the icici will send mails, i want to know why they didnt send mail to me regarding this change. We cannot call the customer care now and then to get updates. I have to look out for money now. Thanks, A.Somasundaram. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Somasundaram,

We're sorry about the trouble. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

b. ravi chander

from Pune, Maharashtra

iam ravi chander iam using icici visa credit card from since 3years... i purchased amount of rs 16735/- when i purchased that customer care persons told that u can change this amt into EMI basis for that i have to pay 2371.79 as smart payment. i received the sms and letter as follows.. and i paid 2400 rupees... its all over... now iam receiving the call from customer care people that i have to pay 2579... Now they are telling that this transaction will not be calculate as EMI.. i have to pay full amount at a time... this is how icici people are cheating the credit card holders... please rectify the problem as early as possible...

mani

I am also the ICICI bank credit card user. I feel ICICI is the one of the stupid and bank. They will
send SMS updates and mails for the nonsense things especially bill payment due date and due amount. The things like EMI option now being scrapped without any reasom. They do as of they think. What to do now? we cannot do anything in return Better close credit card with ICICI and try to get other card like SBI and HDFC. They are offering EMI option now i applied for SBI card. Better move off from ICICI is the hell like thing. coward and low moral bank, blood sucker...