R/s Sir,
We had issued cheque for Rs.4200/ chq no 589356 dtd 28/03/2009 of central bank of india and chq 262251 for 5000/ dtd 10/04/2009 of state bank of india towards minimum amount due on the card .
The cheque is put in the cheuqe drop box of icici atm near koparkhairane railway station which is normally picked up every day by the courier boy of ERS COURIERS as told by the watchman of the ATM.
The fate of the above cheques is not known till date.Inspite of repeated enquiries thru phone banking officers for connecting to the chq collecting dept. we have not been able to either get the cheque back or get it collected for our card account.
The ICICI bank has already penalised the card with extra charges for no fault of ours without rationale regarding their collection dept's business ethics .
Please treat the matter as urgent as the cheque should not fall into wrong hands or misused in future also by anybody.
Affected customer. Was this information helpful? |
it is also seen that the person order to drop chq in box to their assitant and assitant miss to drop the chq, now when query came, assitent replied yes he dropped the chq, ...Now the blame is on bank but find out the bank/their vendors fault?