[Resolved]  ICICI Card — till date not received it

I missed my first delivery on 08/11/2008. But then i called cutomer care and told them to deliver the courier at my office address. My was bill number is[protected]. I had sploken with the customer care person in Mumbai. They told that it would get deliverd to me by 12/11/2008. But again they deliverd it at the residence address. Tell me even after calling them several times i dont get any positive response. Who will be responsible here!! And at the same time i dont get any calls from there side.

icici bank card — Not receive my card till date

Hi

I am not receive my card Awb no..[protected] I receive this msg on 18 Dec .

Tell me what is going on on my mob -[protected]

Ashish kumar

as per your SMS on my Mobile ([protected]) your ICICI credit card is conveted in IMINT card and same was dileverd to your address Card No[protected], but till date i am not receive. kindly do needful.

Dear Ms. Neeru,

Kindly write to us at [protected]@icicidirect.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI Card — not following instruction

I am a customer of ICICI Credit Card business for more than 7 years.More or less service was satisfactory.Recently I deposited a single cheque for an amount which is to be credited against my card account and also a loan account which i got because of good payment record.
Instead of following my instruction as detailed at the back side of the cheque the entire amount was credited against the primary card only and after a week or so started making pestering calls during office hours asking for the EMI amount against the loan.
This is harassment and the lady on the other side of the phone won't accept the logic and reason for depositing a single cheque.I have been issuing single cheque to LIC,HDFC Etc and they are accepting.
The incident has made me realize the fact that some under educated lads/girls are employed by ICICI for small salary only to harass even the regular and sincere customers also.
I fail to understand why they can't follow my instruction w.r.t. the payments.If they show part payment against my card account and the balance against my loan account, the issue is solved.Instead doing that shamelessly and in an abrasive tone these people make calls to the office to disturb the rhythem in the office.
Hence I have decided to close all my accounts with ICICI next month itself.
BHUPATHI

Hi,

We apologize for the inconvenience caused to you. Please write to us with your contact details at [protected]@icicibank.com and we will contact you and address your concern. Kindly refer "650594" in the subject line.

Regards,
ICICI Bank Customer Service Team.