[Resolved]  ICICI Cash Less Health Card — no response

I am holding 5 Cash less card and its nearing a year, the card validity is suppose to expire, every time I ask, i am told that they don't have their center or availability to use cashless card.

Now I wanted to know the nearest center to where I am located, I have made approximate 8 calls and finally reached customer care, where Elizabeth was asking for my policy No. and then she says that I cannot give the information now as servers system is down since 3 days.

Dunno what they do and how can customer avail the facility, sometimes it looks like its fake and way of making money, which ever place you ask and they say that they do not have the facility there.

I feel like I was cheated by getting this policy which is of no use to me so far and I have spent more then 50, 000 rupees in cash for my kids and wife's medical.

Hectic