[Resolved] ICICI — credit card billing | |||
I had used credit card 9410XXX5004 Shakti for Big Bazar given by ICICI Bank in 2009 for rs 220.21 which was payed back in time.When they sent me statement next month adding late fees, I replied the same to them.After that I just stopped using the card as the matter was not resolved.I did not get any response from them but only statements for increased amount adding late fees and other charges , which rose to 982.15.I made several complaints to their agent/ customer care and online feedback system but to no avail.Due to this my credit card and loan applications are getting rejected causing inconvenience to me and to the institutions by loosing a good customer.I have used many cards from Citi,chartered and other banks with a good record and feeling very bad because of negligence on the part of ICICI bank on not listening to my complaint.Pl do the needful and help. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will contact you to address your concern. Refer '3466467' in the subject line.
Regards,
ICICI Bank Customer Service Team