[Resolved]  ICICI Credit Cards — Harassing Collection Agents

Address:

Mumbai City, Maharashtra

This is the mail i sent to ICICI Bank..
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Dear sir,

Please refer to your statement dated 5/4/2010 showing dues from me as Rs. 87,800/-. In the context I have to state that in June 2008, my dues were Rs. 58,893:08., and the limit was Rs. 48,000/-.

I was told that this amount will be adjusted in 30 EMI of Rs.2000/- each.

Accordingly I paid Rs.2000/- on 15th july 2008 and again Rs.2000 on 02nd August 2008. Thereafter I have been regularly paying Rs. 2000/- every month, and last amount was paid on 03/03/2010.

Despite above, Late fees charges , service tax and Overlimit feet and Interest charges, on all this have been levied upon me.

When requested for settlement I was asked to pay Rs. 10,000/- if want go for Dispute or Rs.39,000/- in 6 monthly instalments, by Mr. Shetty, on phone and who had sent one Mr. Sachin, to collect the money,from me. Mr. Sachin had no covering letter from your Bank in this regards , during May this year. Later on 15th May , Mr. Rohit and Mr. Amit Jadhav from your cash collection department called on phone, to pay 20,400/- in 2 days, either on 17th May. As it was not possible I requested to allow me to pay the same on 2nd June instead. But they refused, saying bank has given only 2 days.
There after one Madam Shefali, called and I sent my Dad, to meet her in your Office at J.B. Nagar Andheri East. As she was busy, she sent Mr.Krishnan Aiyer, Debit Card Area Manager.

On 31st May. Instantly, Mr. Aiyer gave 2 proposal to my Dad,. Pay Rs.33,000/- in 3 monthly instalments or pay Rs.38,000/- in 6 monthly Installments. First instalment to be paid on 5th june 2010. Madam Sheffali called on 2nd June and
Informed that approval letter for Rs. 38,000/- in six monthly instalment is in her hands and she will send some one to collect the payment on 4th June between 5p.m and 6p.m. which was agreed by me. And I made arrangements for payment. Surprisingly, Mr. Amit Jadhav calls on 3rd June saying Bank has decline the amount of settlement and now the new figure is Rs.43,000/- not understanding the trend of one moment one offer and other moment offer is rejected, my Dad came to your J.B. Nagar Branch on 8th June to see Madam Sheffali, who was not available, hence my dad called on phone immediately from your office, and Mr. Aiyer, gave the figure of Rs 43,000/- and assigned Mr. Sharad Purohit to discuss the matter with my Dad. Mr. Sharad Purohit again the figure given by Mr. Iyer, in ten minutes from Rs. 43,000 to Rs.46,000/- if want to pay one instalment or Rs. 48,000/- in six monthly instalments.
Sir, I have already paid Rs.42,000/- without using the credit card, and expected to clear off the dues in few more months by paying Rs. 2000/- monthly installment. I have been in and out of Jobs, trying to earn and paying dues.

Now, I keep getting several harassing calls from your collection agents who always try to threaten me. They also call my father on his number and are very abusive to him. Kindly avoid this because he has not taken the card...I have, hence it is no use calling my parents.
They are very old and need to be respected.

I have full responsibility of my family, and hence I will clear the total credit limit on my account o[censored]pto Rs. 48000/-.That is about it.

Kindly assist.

Thanking you,

Sincerely yours,

Kaajal R. Chandnani
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And now they are saying that i need to pay 96000 rupees, which is impossible. Kindly assist.