Address: | North 24 Parganas, West Bengal |
On 5.11.12,from 22-52 hrs to23-00 hrs I got 5 alerts of debits to my credit card for various amounts of $ 2.12, 59.99,79.99,79.99 and59.99 dollars.As all these transactions were fraudulent,I called their 24 hrs customer care support and could contact at 23 10 hrs and spoke to one officer/executive.But.I failed to contact them on 6th inst and on 7th till 1 pm.presumably their server being down.However, they could have contacted me over phone or acknowledge my e-mails sent on 6th and again on 7th I am yet to know that they have done or propose to. Was this information helpful? |
Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3694324' in the subject line.
Regards,
ICICI Bank Customer Service Team