[Resolved] Icici Direct — Activation of account

[Resolved] Icici Direct — Activation of account

C coolguy123 from Bengaluru, Karnataka

It's so poor to hear from ICICI Direct helpdesk that their system can't print "/" (say 9/45 ) in the customer's address. Stupid representative who couldn't speak proper english came to my house and collected all the documents with Rs.975 cheque to open the ICICI Direct account.Cheque cleared but i didnt receive my trading password yet. People learn from their mistakes but ICICI Direct never did this. Irresponsible managers, helpdesk even their courier service 'First Flight' ... I have been sending emails to the helpdesk, calling customer care, calling courier service for the past 45 days... no help! In all, It's the worst trading platform in India.. DON'T GO FOR IT ! DUMP IT IF YOU HAVE ONE ! Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Complainant3486590

My demat acct . is an old acct and doesn't have future and option trading enabled.Customer service sent me the contract form on 10th Jan 2008 and i submitted the same to icici on 12th Jan.This was submitted in barakhamba road office- first floor of ICICI securities to the manager Mr.Kumar.

I have been running from pillar to post for last 18 days and till today no action has happened on the same.
Twise i registered the complaint with icici customer service.They ask the phone number and say SMS will come for complaint number but that never happens.

Request you to pls help.

Regards
VAibhav Nagpal
Assistant Vice president
Citi
[protected]