ICICI — false transaction

Problem Statement



Please note that I haven't received my credit card statement for period: May-2012



Hence, I checked the same online when I found the following entry recorded which is not transacted by me.



ICICI Credit Card No: [protected]

Reference: 15130942122121211341038

Date: 30.04.2012

Particulars: Dining plus

Request No: SR[protected]

Amount: 5499/-



I reported the same at Customer Care on 04-Jun-2012 and talked with Ms. Nitu. She informs me that the said entry will be rolled back for now. But, if there is no Resolution by end of 3 months then I will be liable to pay the same. She is unable to give me the other details regarding the said transaction.



Resolution Expected

I am not ready to pay for something which I haven't transacted for.

Please note that I am the credit card user since Dec-2005. I didn't receive SMS intimation when the said transaction was made. Else the mistake would have come to my notice on 30-Apr-2012, itself.





Thanking you in anticipation,



Yours Sincerely,



Kishore R. Bhat.