[Resolved] ICICI Home Loan — NOT REDUCING FLOATING INTEREST RATES | |
Hi, I have taken home loan from ICICI in 2006 for 7.25% interest rate. From past 1 year i am paying 11.25% interest rate but when we compare with other banks from past 6 months they are offering 8.5 - 8.75%. When i asked the ICICI folks that as the other banks are chargin only 8.75 why you are not reducing my floating rate from 11.25 to 8.75? They responded that some amount would be charged to reduce the floating rate. I asked while increasing you are immediately changing the interest but when comes to reducing the interest rates you are not ready to do that. And even they were saying that we are saying that this option is available when the customers are visiting to our branches. I think the interest rates should be made consistent in maintaining standard across all the banks. Thanks. Ravi. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
ICICI is a biggest cheater. They simply dont care for their customers. I had a home loan with them and it started with 7% in 2005 but 7% vanished in no time. They are the first ones to increase the interest rates but will never reduce it. I had no option to migrate to SBI. For this takeover also ICICI didnt co-operate much. I highly recommend everyone to stay away from ICICI home loans. Their customer service is hopeless and right from Receptionist to the Branch Manager everyone is rude
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are the customer service team at ICICI Bank and are sorry to hear about your experience. Please write to us with your contact details and loan account number at [protected]@icicibank.com (Subject line: UID 411958). We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.