ICICI Home Loan — collection of illegal amount from home

Dear Sir,
I have take Rs. 200000 from ICICI Bank from jhansi(UP) in Feb'2005. i always deposit my EMI in my account regularly Befor six month there was a other Customer which is having same name as me had already been taken Rs. 200000 from ICICI Bank.
This person was not submitting his EMI on Time, therefore Bank officials of ICICI Bank had ring me several times by mistake.
Due to this confusion bank employees had collected Rs 3500
from my home with out checking the actual status of my record.
I had bothered very much due to this reason and i have informed to bank officials, i have given them the photo copie of receipt. of Rs. 3500 to them but i have not got the money so far. I want that an action should be taken against those employees who have done this mistake