[Resolved]  ICICI Home Loans — not delievered original property papers

Dear sir... We have transfered our home loans from ICICI bank to LICHF.On 4/3/09 we paid foreclosing amount to ICICI bank and they promised that they will give the original property paper with 15 working days, therefore by 25/3/09 which include some holidays bank should hand over the property papers to us but unfortunately we have not recieved our property papers.Every day i am paying interest to builder for delaying of payment. i have called customer care many times and visited greenpark branch many times but still i dont know where is my property papers.Sir kindly look into the matter and do your needful.
Thanking you.
Dr.priyanka verma
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I, RamChandra Dave, holder of Home loan account No:LHABD[protected], have been facing an issue in recovering the Home Loan documents.

I have paid the total amount at the time of foreclose of the loan on 29/05/2010. But till date, I have not received the original documents.

Inspite of repeated telephonic communication with customer care personnel Mr Sujit ghorpade, Kiran Sadhu and Manish, I was diverted with excuses every time.

Due to lapses in your department, I have been suffering a huge financial loss. Now, I want to know the reason for the delay of receipt of the original documents and people responsible for this issue.

Kindly look into this matter personally and help me resolve this sensitive issue as soon as possible. I am looking forward for your positive co-operation.

Also, I would like to add that ICICI home loan service is at its worst condition and every time I share my experience with other people and stop any type of dealing with ICICI bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information