[Resolved]  ICICI Housing Loan Bank Limited — Loss of Original sale deed document at ICICI bank

Address:Karnataka

A set of documents including original sale deed was in the custody of ICICI bank limited regarding housing loan.While recovering the documents from ICICI bank the original sale deed no: 5002/2000-1,dated[protected] by the name of Mr.Balakumar has been found to be missing .The bank representative is not able to trace the document from the past three months .The original sale deed is mandatory for availing house loan from M/s Deutsche post bank home finance limited.So ICICI bank is to be held responsible for the loss of Original sale deed no:5002/2000-1 and necessary action to be taken against the ICICI bank.


Thanks & Regds
VENKAT R KUMBHA
ICICI HOUSE LOAN A/C LBBNG[protected]
SCIENTIST 'C'
ADA,BANGALORE
MOBILE:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I think ICICI bank must take up the responsibility to trace the document without delaying any further which may cause lot of loss to the complainee.
Hi,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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