ICICI — icici

Hi, Im Haneesh on 13/05/2008 I received an ICICI H.P Gold credit card, where it is was said that I will get cash back (based on criteria provided) for every purchase of fuel (more than Rs. 300) only at HP fuel outlets. Since I was using credit card for the first time I called customer care to confirm on the same, the customer care executive explained me as it was provided in the HP fuel purchase manual that I got along with the ICICI credit card welcome kit. I purchased fuel for Rs. 400 at HP fuel outlet on 5/6/2008 as per the criteria I was eligible for 5% cash back. Credit card bill was generated on 7/6/2008 in the statement I saw there was no cash back of 5% I immediately called customer care to enquire on the same, the customer care executive she told that the cash back offer was withdrawn on 1/3/2008 itself. I was surprised listening to that lady today morning 1) Here customer care people are not updated with proper information by their company. 2) When the HP fuel purchase cash back offer is with drawn why the hell they are still using the same old manual/Brouchers in ICICI credit card welcome Kits. I was having a very good impression on ICICI bank but today I suggest people not to go for any of the ICICI bank credit cards, If you do then please be prepared for the surprises. Also I would like update this piece of information on behalf of ICICI bank (which they couldn't do) to the ICICI H.P GOLD CREDIT CARD users that the CASH BACK OFFER is no more.