[Resolved]  ICICI/ Iob — RTGS funds transfer fails

Sir, I am facing the same issue as you have faced.

In my case, my parents have done a RTGS transfer to my icici a/c in kumarapark branch in bangalore, they have quoted my a/c number wrongly. They have quoted 10 digit a/c number instead of 12 digit a/c number. The money has gone to a department in ICIC by name RPC and they have returned the amount to IOB, IOB officials got confused seeing the money returned from RPC department of ICICI as they have transfered money to kumarapark branch.

Hence they have returned the money back to RPC, Now how do I track my money and get them back. Kindly suggest me.

Please reply me back on my mail id.

Regards
Murali
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Murali,

We regret the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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