[Resolved] Icici Lombard — Cheating | |
I received a call on April 19th from an agent of ICICI Lombard, and furnished the details of insurance plan, in which i was not interested. I was asked to say "YES" to an atomated call, i was not clear enough in doing that so i said yes.I am yet to receive my credit card, even before that a sum of 18000 is dedected for this insurance plan, also i received the documents required for joing the plan on 2nd of this month.Its is really frustrating that even before i get my card its been activated and used without my concern. I request you to cancel the insurance plan and credit card which i am yet to receive.kindly do the needfull.. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
The whole incidence is like this:
The reason why I am writing this email is I got a call from Rajesh ICICI Credit Card Division about 3 months back by the number [protected]. He said that the purpose of the call is to provide u a health insurance on your mother name which u have requested. I told him that i have not requested any such policy or anyways if requested please cancel it. He told me that the only way to cancel it is first to get the policy number then through that number u can cancel it without any charges.
The conversation goes like this:
(Rajesh ICICI C.C): He introduced himself & then started confirming my CC details. He already had my CC number, Exp Date, my Billing Date, Outstanding bill amount, DOB and the rewards point.
Mohit (me): My biggest mistake was I said yes; I thought the guy has all the details means the call is very genuine.
Rajesh: He requested me to say yes in the verification to get the policy number from health insurance LOMBARD . He assured me that he will not activate the policy from there and will put the cancellation request as soon as the VRS department forwards the Request of policy.
Mohit: I took the policy and got it in 14 days.Then I called him and give the policy no. for cancellation. I got a call from him that he has forwarded the cancellation request and I will get a call from cancellation department asking the reason for canceling.
Someone called me: She called me at and asked me why I want to cancel the policy. I explained her and cancelled my policy. She replied that the policy is been cancelled without any cancellation charges . She also added that premium of rs 700 will be dislayed in my statement for 3 months for income tax purpose which i don't have to pay.
Mohit: I thought that the policy is cancelled however now i have to pay its premiun as it is in my statement. My policy number is 4034i/FPP/04415776/00/000. I was shocked and I called the Toll Free no. [protected] to check whether the policy is cancelled or not, they said that the policy is not deactivated yet. I was pissed off and then I confirmed with my Credit card department regarding the CC limit, they said that no such request has been maid.
I accept my mistake that I took the policy just to get the policy number to that i can cancel it(as told by rajesh), however my complaint is how could those people can ACCESS my CC Details which I have mentioned above. The reason I trusted the called was because he had my all the details. But now I understood the entire game. I would take this very seriously and would also like to make a written complaint and making false calls for selling the policies over the phone. This is completely unethical and won’t be tolerated.
Now i want you to cancel this policy without any charges and take some serious action otherwise I would never ever like to trust the ICICI bank and its employ for any kind of further transactions.
I will definitely fight for cheating me.
Mohit Joshi
The reason why I am writing this email is I got a call from Rajesh ICICI Credit Card Division about 3 months back by the number [protected]. He said that the purpose of the call is to provide u a health insurance on your mother name which u have requested. I told him that i have not requested any such policy or anyways if requested please cancel it. He told me that the only way to cancel it is first to get the policy number then through that number u can cancel it without any charges.
The conversation goes like this:
(Rajesh ICICI C.C): He introduced himself & then started confirming my CC details. He already had my CC number, Exp Date, my Billing Date, Outstanding bill amount, DOB and the rewards point.
Mohit (me): My biggest mistake was I said yes; I thought the guy has all the details means the call is very genuine.
Rajesh: He requested me to say yes in the verification to get the policy number from health insurance LOMBARD . He assured me that he will not activate the policy from there and will put the cancellation request as soon as the VRS department forwards the Request of policy.
Mohit: I took the policy and got it in 14 days.Then I called him and give the policy no. for cancellation. I got a call from him that he has forwarded the cancellation request and I will get a call from cancellation department asking the reason for canceling.
Someone called me: She called me at and asked me why I want to cancel the policy. I explained her and cancelled my policy. She replied that the policy is been cancelled without any cancellation charges . She also added that premium of rs 700 will be dislayed in my statement for 3 months for income tax purpose which i don't have to pay.
Mohit: I thought that the policy is cancelled however now i have to pay its premiun as it is in my statement. My policy number is 4034i/FPP/04415776/00/000. I was shocked and I called the Toll Free no. [protected] to check whether the policy is cancelled or not, they said that the policy is not deactivated yet. I was pissed off and then I confirmed with my Credit card department regarding the CC limit, they said that no such request has been maid.
I accept my mistake that I took the policy just to get the policy number to that i can cancel it(as told by rajesh), however my complaint is how could those people can ACCESS my CC Details which I have mentioned above. The reason I trusted the called was because he had my all the details. But now I understood the entire game. I would take this very seriously and would also like to make a written complaint and making false calls for selling the policies over the phone. This is completely unethical and won’t be tolerated.
Now i want you to cancel this policy without any charges and take some serious action otherwise I would never ever like to trust the ICICI bank and its employ for any kind of further transactions.
I will definitely fight for cheating me.
Mohit Joshi
This is in reference to my Claim reference no .[protected] Secure Minds ) which was made on 27th of November 2008 through ICICI Lombard against my loan for my house . In this it was clearly mentioned that if I loose my job I will get EMI waiver for three months . I lost my job from 17th November 2008 and I have requested to send me the claim forms so that my EMI can be taken care for next three months . I was told at that time that I will get the papers through courier with in 14 ( fourteen ) working days . Later on after about one week I was told that it will be sent through mail . But I got papers after 35 days . This is the way ICICI bank treats its customers . I am very sorry to say that this is very unprofessional . I have paid Rs. 38000.00 for this insurance .
When these guys have to sale the policy you give 10 calls a day but when it is sold they care a damn . This is ridiculous .
on 7th Jan 2009 I received the letter from the ICICI Lombard in which my claim was denied and the explanation given was that I have voluntarily resigned . In this regard I would like to tell that if you are asked to leave the job Resignation Letter is compulsory otherwise the company will not clear your dues . Still my claim was denied . I am not able to understand WHY . It clearly shows that ICICI is not at all interested to pay any claim and they just cheat customers . ICICI IS THE CHEATER . One more thing I think I should tell that if a person resigns from his side he joins a job with better salary but in my case I have joined at almost 50% less salary . .
What will ICICI call this . Resignation by will or by force .
I request everybody whoever is reading this, Please do not go to ICICI Lombard . If you want to clarify anything pls call me @ [protected] .
When these guys have to sale the policy you give 10 calls a day but when it is sold they care a damn . This is ridiculous .
on 7th Jan 2009 I received the letter from the ICICI Lombard in which my claim was denied and the explanation given was that I have voluntarily resigned . In this regard I would like to tell that if you are asked to leave the job Resignation Letter is compulsory otherwise the company will not clear your dues . Still my claim was denied . I am not able to understand WHY . It clearly shows that ICICI is not at all interested to pay any claim and they just cheat customers . ICICI IS THE CHEATER . One more thing I think I should tell that if a person resigns from his side he joins a job with better salary but in my case I have joined at almost 50% less salary . .
What will ICICI call this . Resignation by will or by force .
I request everybody whoever is reading this, Please do not go to ICICI Lombard . If you want to clarify anything pls call me @ [protected] .
Not clearing your claim
Dear sir/madam, I have an Audi a4 and I had an accident with a car and my car got hurt from right side. But the surveyor is not passing our claim. So i just want to complain a file.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
1318
Pending
0
Resolved
941
1-800-209-8888
1-800-2666
ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
View all ICICI Lombard contact information
Now that I have asked for cancellation of the insurance policy; only then I am getting to know there is a cancellation charge of Rs 1500+ involved; I have contacted the credit card customer care and also the ICICI Lombard customer care but no one could help me in this regard; and they don’t even have the person’s details who has contacted me in this regard;
Are my personal details with ICICI so insecure that any person can take it and fool people saying he is a authorized ICICI employe? It not my mistake that I trust the bank. Please look into the matter asap.
If any one could help in in this regard it would be very appreciable