ICICI Lombard Health Insurance — Giving Wrong Information

ICICI Lombard — WRONG INFORMATION FROM BANK

I RECIVE A CALL FROM ICICILOMBARD THAT YOU HAVE RECIVE A ICICI CREDIT CARD, ON THIS CARD WE OFFER U A INSURANCE POLICY YOU PAY YOUR PREMIUM THRU CARD & U WILL PAY IN 12 MONTH EMI FREE OF INTREST& ANY EXTRA CHARGE.
I PURCHASE HELTH POLICY( POLICY NO. 4063/HAP/W-116187/00/000 )ON 24 FEB 2008 & I PAY RS.15099.00 THRU MY ICICI BANK CREDIT CARD. AFTER FEW DAYS I CHECK MY CREDIT CARD ACCOUNT, I FOUND IN MY CREDIT CARD BANK CHARGE FROM ME PROCESSING FE & INTRESTPER MONTH . I CALL TO ICICI LOMBARD THAT MY CREDIT CARD BANK CHARGE INTERST & PROCESSING FEE SO YOU CENCIL MY POLICY.
THEY GIVE ME REQUIST NO 1403087 DT.14.03.2008. ON DATED 20.03.08 MY POLICY HAS CENCILED. THAN I TOLD ICICILOMBARD FOR MY AMOUNT REFUND TO MY CREDIT CARD. THEY TOLD ME YOUR AMOUNT TRANSFER TO YOUR CARD ON DT. 24.03.08. BUT THERE IS NO AMOUNT TRANSFER IN MY CARD . I CALL TO ICICI LOMBARD MANY TIME BUT THRER IS NO ACTION.
I GIVE YOU FLLOWING DETAIL OF CALL TO ICICI LOMBARD WITH REQUIST NO.
INTERECTION NO. 2716376 DT. 27.03.08
[protected] DT 29.03.08.
I REQUIST YOU PLEASE SOLVED MY PROBLEM.

THANKING YOU

Same thing happened with me while they were selling the policy they committed interest free emi but later charged interest to my card. When i got my policies cancelled they deducted amount as per some slab rate which says no refund is to be made if policy is more than six months old. Further they delayed cancellation by more than 1.5 months charged one more installment and did not refund even 25% as they made sure to cancell policy after 6 months despite giving cancellation no. during 5th month itself.

respected sir,
I hd renewed my policy No.4034i/ HIR/ 04475906/ 00/ 000 Valid from 6th MARCH 2009 to 5th MARCH 2010 by making d payment through my ABN AMRO credit card n was assurred by your executives that they would arrange for making the payment in monthly instalments.once the pment was made i received a full bill from the bank & your customer care told me that it is not possible for them to arrange for making the payments in EMI's.then i again called the person who had renewed my policy who assuared me tht he wil get my statement collected & get it converted into EMI.im still waiting as after repeated reminders nothing has been done.My payment to the bank is overdue & now I wil also have to pay the late fee.I really feel cheated & hv advised all my friends n my collegues not to take a new policy or renew their existing ICICI LOMBARD POLICY.