[Resolved] ICICI Lombard Health Insurance — Lapse from the Company in my Policy renewal | |||
My Name is Rewins Raj & I am holder of Heath Insurance Policy no. 4034i/HIR/05253672/00/000 with ICICI Lombard. I am holding this policy for over 5 years & the policy is on auto renewal on my ICICI credit card. I am also a Customer with ICICI Bank for over 10 years. For the last renewal, the team from Lombard had called me & taken a telephonic confirmation on renewal. Since I did not get my renewed health cards after 60 days, I had been in mail conversation with ICICI customer support team & Swapnali Parsekar is in touch with me on mail since 26th August, 2012. To my utter shock, I find that there has been some lapse by the renewal team & my policy has not been renewed. The policy covers my entire family including my wife & 2 children. ICICI Lombard had also upsold a top-up health policy 4113i/XOL/05779309/00/000 on 24-Jan-2011. I am informed that this is active while my base policy has been lapsed. Also the top-up policy has no effect if the base ploicy is not active!!! I am running pillar to post to get my original policy renewed. Since the time I had raised this with their Customer Care team, I am getting calls from them to buy a new policy. I firmly suspect that the ploy is to make me buy a new policy at a higher premium, since my 5-year old policy now has much lower premium since there are no claims. This is seriously an unfair practice by ICICI Lombard to sell new policies to their existing customers, by not renewing the exisiting policies. I seek support in getting my concern addressed & a strong warning given to ICICI Lombard in trying to take their Customers for a ride. Regards Rewins Raj [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
ICICI Lombard-Health policy — Unnecessary - Renewal
Hi,I had taken ICICI policy last year for my parents.
The polity term expired in July & i got calls from them to renew the same.
I had clearly mentioned that i am not interestd in going for the renewal still they charged me on the Credit card.
Pls help.
Regards,
Tejinder.
ICICI LOMBARD POLICY — Renewal of policy
I had a health poilcy numbering 4034/FHR/04153823/00/000 and it expired on 18th Sep.I have been holding this policy since 2006 and had paid premium of 7000, 7043, 7443 Rs.
July they told me that i have to pay 8760Rs. I asked them to send the intimation. I did not receive it.
I again made a request (id: [protected]) but i didn't recieve again.
Then when i called the ICICI LOombard office, I was in for a shock. They told premium is Rs 20531. When i enquired they told its for 6 Lakh.
Initially i had the policy for 2 Lak. Now they say 6 lak and premium is an increase of almost 200%.
I have been calling customer care non stop since 2 days but they just end up transferring the call and it gets abruptly ended.
I do not know what to do. How can they increase the insured amount from 2 lak to 6 lak..
Regards
Vinay S
[protected]@gmail.com
[protected]
ICICI LOMBARD POLICY — The status of policy after 1.5 years is still Medical test pending
I took policy for my mother from ICICI Lombard, after more then 1.5 years the status of policy is still Medical Test Pending when I talked to ICICI lombard they are always telling me that I do not need to worry about this but they are not changing the status.The medical test was already completed by ICICI and it was quite good so I am not sure why still policy status shows this status.
Can someone help me and let me know where to put this complaint
I have policy no 4034/CHI/02088039/00/000 PLEASE RENEWAL OF THIS POLICY
HARPAL SINGH
Harpal.[protected]@yahoo.in
HARPAL SINGH
Harpal.[protected]@yahoo.in
ICICI Lombard — CASHLESS GROUP INSURANCE
MY CASHLESS CLAIM HAS NOT BEEN SETTLED COMPLETELY.ICICI LOMBARD IS A ROOBER COMPANY.I AM HIGHLY DISSATISFIED AND WILL NEVER RECOMMEND THIER PRODUCTS TO ANYONE ELSE.IT IS SUCH A PATHETIC COMPANY WITH PATHETIC CUSTOMER SUPPORT AND CORPORATE CARE.NO ONE RESPONDS TO THE EMAILS SENT.THEY ONLY HAVE AUTO-GENERATED EMAILS.ONLY KNOW HOW TO RUN WAY FROM THEIR WORK.ICICI LOMABARD WILL NEVER GROW.
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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ICICI Lombard Health Insurance — Policy Renewal
I have taken a Family Floater policy (Policy # 4063/FHR/03624377/00/000) 2 years back .The policy has to be renewed this month.I did not get any reminder for premium payment which is also acceptable.I enquired the branch and after frequent follow ups I have received demand notice only on 11-June-2009.My policy is due on 14-June-2009.After receipt of demand note I was very much shocked that they have changed the complete nature of policy by dividing the policy in two groups and also increasing the premium to a very large extent.
Can the existing policy be modified ?
Please help me what should i do in this circumstances.