[Resolved]  ICICI Lombard Health Insurance — mis selling policy from credit cards to lombard

Address:Mumbai City, Maharashtra

I am Narendra Motiram Panchal wants you to inform you that icici lombard health insurance company offered me by online a heath insurance policy on 3rd june 2009 on behalf of my icici credit card no-[protected] on installment basis,health insurance policy no.4034i/CHT/04748336/00/000 ,but after some time credit card company send me sms that we cant give you a installment facility on your credit card so please meet your merchant. then i was contact on phone to malad branch and told them that if i didint got installemtnt facility then i dont want this policy i cant afford, from lombard told on phone ,ok we will disscuss with them. but when from credit card compny send me a statement and shown that they had already paid to lombard directly rs.10435/-to lombard.without my permission.then i went to lomards Mahalaxmi branchon 30 th june2009 and given a return complaint and i got request no.10709288.i send mail. i went to andheri branch ofice, malad w branch office, then andhery telly gally office, thanan teen hat naka branch ofiice.i told them that find out my VRS with your company.but all they were ignored.they told me now that send a mail so now i had sended this mail so please help me out.its not my fault nor I was a defulter to credit card you can cheque records.now from credit card company had harrested on phone and told first do a payment otherwise do a settelment. why sir if i am not in fault then why i do so.please think on my mail and please do needful.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

ICICI Prudential Health Insurance — Miss guidance

I have a ICICI Lombard-General Insurance Health Policy.
And I got a phone call from ICICI saying all my personal details, credit card number, date of birth which they got from my ICICI Lombard policy, saying "All the ICICI Lombard customers will be converted to ICICI Prudential, so you need to take a new policy from ICICI Prudential, and your previous policy will be discontinued". But after 3 months it doesnt happen. The money is still deducted from my credit card. I have contacted the ICICI Lombard people, they said that I am being misguided and no further action is taken.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Lombard
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1318
    Pending
    0
    Resolved
    941
    ICICI Lombard Phone
    1-800-209-8888
    1-800-2666
    ICICI Lombard Address
    ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Lombard contact information