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[Resolved]  ICICI Neft Funds Transfer To SBH — Funds not recived to SBH

I have done a transaction in my ICICI NRE Bank A/c no[protected] to SBH Account number Rs.16500/-dated 06/10/2009 through NEFT with following manners.

Beneficiary Name: Raghavendra Chary
Beneficiary's account number: [protected]
IFSC Code : SBHY0020921

Transaction Value Date: 06/10/2009
RBI Reference number: RBI[protected]
Amount: Rs.16500

ICICI Bank RESPONSE IS We find your fund transfer through NEFT is successful.And they gave me RBI transaction reference.

SBH BANK RESPONSE IS We have not yet received the fund. And we have no idea to track the transaction using the RBI reference number.

How can i contact RBI using this reference. Any one can help me to track the transaction using this reference number.

since transaction to till today the beneficiary didnt receive amount
I am not understanding that it is passed around 15 days
and how more time banks will take to sort out this problem.
I am very sad this type of banking.

I request you to please help me on this issue
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  3 CommentsShareTweet

Comments

Dear Anand

It shouldn't take this long. Any transfers, should happen within 4-5 days time.

You may do the following troubleshooting ;

1. Ensure that the (1) beneficiary account number (2) Beneficiary Bank's IFSC Code are Correct.
2. Get M103 or MT103 transaction number from ICICI. Give that number to SBH's Net banking section to track. I hope in India, there is a hub in Mumbai for all net banking transfers NEFT/RTGS etc.

It is possible that in some cases the Net Transfer can go into Suspence Account in the hub. The suspence account will not be verified until the transferer raise an complaint.

I hope you can come out of this crisis very soon. Good Luck !

Regards, Srinivasan
Dear Anand,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
how did you solve your problem?
i have transferred 49000 from sbi to sbh account.already 10 days are gone but money is debited from account but not credited to beneficiary.
can you please tell how you have solved your problem?

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