ICICI — not providing the services that we are promised

Address:

Bangalore, Karnataka

Hello sir, I am rohit my a/c not is [protected], I have opened the A/c with ICICI. But when i try fro net banking, I was not able to do so since my mobile no was not updated inspite of me giving the info, I was forced to visit a nearby branch and submit a stay connected form, I was informed that the request will be activated in within next 24hrs, But it has been 3 days the issue is not resolved. Also i was informed that they will not be any charges for swiping the card, But when i looked at my account statment i could see that the amount is getting detected when ever i have swiped my card. Please take the appropriate action, Else i had to change my salary account.

Thanks,
Rohit