[Resolved]  ICICI — Paid cash but debited

Address:

Chennai, Tamil Nadu

AUTO DEBITED EVEN THOUGH I PAID CASH... I am D.Deshakumar using icici credit card and my last due date is 20th August of every month....this month my amount due is Rs.18,585.37...i paid cash that is Rs.18,600 on 20th August 2013 around 3:00pm....but next day(21st august 2013) i got a message that Rs.3810 minimum amount has been auto debited from my savings account....So i called the icici customer care no. around 11:10am today(22nd august 2013) and spoke to a person called RAKESH....Rakesh don't know english at all and he never cleared my query and he itself transferred to the other department to block the card...I felt so funny n angry too.... Note: 1.I paid my due Rs.18,600 exactly on 20th august 2013 around 3pm. 2.Even after paying the due they took auto debited of Rs.3,810 on 21st august 2013. THEY MAIN THING IS I AM HAVING MINIMUM BALANCE IN MY SAVING ACCOUNT....AFTER AUTO DEBIT ICICI WILL CHARGE ME FOR KEEPING LOW BALANCE IN SAVINGS ACCOUNT.....SO MY AUTO DEBIT OF EXCESS AMOUNT THEY TOOK IS NOT AT ALL A PROBLEM BECAUSE I WILL USE IN MY CREDIT CARD AGAIN....BUT I REQUEST ICICI NOT TO CHARGE FOR MINIMUM BALANCE BECAUSE ITS NOT MY FAULT AND I PAID MY DUE EXACTLY ON THE LAST DATE.... Name : D.Deshakumar A/C No.:[protected] Mob.No.: [protected]