[Resolved]  ICICI, Personal Loan — Payment received not incorporated

, Personal Loan Account
LP CAL [protected]
For last one year , every month I am to painfully explain the mistake made by ICICI;the position was clarified to their officials some of whom visited my residence and verified the records. On three occassions,I visited ICICI office at Gurusaday Dutta Road (ICICI Bank House, 2nd.floor,Personal Loan Department,3A,Gurusaday Dutta Road.) and request them for rectification of their records.

The registered letters remained unreplied. I am being reminded every month of non-payment of one instalment;my records show all payments have been made and I wanted to know the particular month when the payment was made. They do not reply.

ICICI raised two debits against one and when the next month's debit has not responded (due to inadvertent earlier extra debit),they did not adjust the entry.The story goes on.

Against one debit,they raised two debits and my account was debited twice.I pointed out their blunder.Debits raised :

07.12.2006 Rs.4982.00
19.12.2006 Rs.4982.00

I do not whom to approach for rectification.

Thanks

amar lahirimajumdar.
26/2,PGM Shah Road, Kolkata 700033.
[protected]