[Resolved]  ICICI Personal Loan — defamation & harassment by legal cell

My personal loan account (number LPCAL[protected]) availed from ICICI bank Kolkata ran into NPA status due to miscommunication between the two parties about my transfer from the city. In Oct 2010 the bank's lawyer Mr Dubey ([protected]) approached me for repayment and I promptly responded to them assuring them of clearing the same ASAP, in consultation with Mr Varun Bhojak, Area Debt Manager, Sarat Bose Rd, Kolkata (phone: [protected]).I requested for a statement of account and the same was provided by the bank. Twice the payment was done by me via DD and sent by courier to the Sarat Bose Road, but on both occassions the courier was returned saying no such person existed. The second time my DD was also missing from the envelope. During this entire span of 5-6 months I received msgs from Mr Varun asking updates almost twice a day and Mr Dubey who used to call me every second day.

Meanwhile, I was trying to get my funds paid back to me on my missing DD. Today, on 29 MAr 11, Mr Dubey indulged in the most unethical & illegal process of calling my friends (in India & abroad) and informing them about my financial situation with the bank, causing immense defamation, damage to reputation, agony, embarassment & trauma. When I contacted the bank's lawyer Mr Dubey and asked him why he resorted to such measures, he further balckmailed me saying he will be contacting more of my friends and informing them.

I am a military pilot posted in Port Blair & have put in 18 long years of service holding important portfolios in the region. This kind o[censored]nethical, stupid, immature, illegal & senseless act by Mr Dubey has caused immense damage to my repute & social standing.

I wish to ask the bank the following:
1. Is the lawyer/legal cell empowered to contact my friends/relatives and update them about my fund status?
2. Where is the adherance to privacy policy by the bank?
3. From where does the bank get contact numbers of my friends/relatives? Does the bank obtain it illegally from the mobile phone service providers? Isnt that criminal offence?
4. Is it legal for the lawyer to resort to such blackmail and hooliganism despite my earnest efforts to cooperate with the bank?

What action would the bank take on this so called educated lawyer Mr Dubey or Mr Varun Bhojak who has been a mute & incompetent witness to the entire issue? would the bank be able to restore my lost reputation? Please update.

B Subhash Chandar ([protected])