ICICI Personal Loans — ECS | |
I Have been paying diligently for the last 4 years and now i have changed jobs and my salary is not available till the 10th as opposed to the 1st. My ECS goes out between the 5th and the 9th and i have asked the bank a million times to either change the date of the ECS or accept manual payments, but they refuse to do either and are charging me late fees and bounce fees which come close to my EMI amount. I have asked them to escalate my matter to a redressal forum and they say there is none and that i have no choice! I want to know the email address and contact person of someone who can sort this out I have had this issue for over a year now!!! Was this information helpful? | |
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Dear Mr. Patel,
Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Personal Loan’. Request you to provide the relevant details of the loan, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Personal Loan’. Request you to provide the relevant details of the loan, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
THEY HAVE DONE NOTHING TO RESOLVE THE ISSUE!!
THEY HAVE SENT ME A LETTER STATING THE AGREEMENT AND NOTING TO HELP OR ASSIST AND STILL INSIST ON KEEPING THE ECS ACTIVE SO THEY CAN CHARGE ME THE BOUNCE FEES AND OTHER FEES!
THATS ALL THAT THE BANK CAN DO???
I NEED THIS TO BE ESCALATED HIGHER!
THEY HAVE SENT ME A LETTER STATING THE AGREEMENT AND NOTING TO HELP OR ASSIST AND STILL INSIST ON KEEPING THE ECS ACTIVE SO THEY CAN CHARGE ME THE BOUNCE FEES AND OTHER FEES!
THATS ALL THAT THE BANK CAN DO???
I NEED THIS TO BE ESCALATED HIGHER!
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Icici Personal Loans — Not sending Loan statements even on request
1.i had applied for the loan statement details of my loan account nos. LPTNE[protected] and LPTNE[protected] bt still not received.2. Rude talking of the executive on the phn. as i was unable to pay the emi of my credit card on time whereas the bank is charging high interest for each trnsaction.