[Resolved] ICICI Prudential — policy cancellation

[Resolved] ICICI Prudential — policy cancellation

J JAMES JACOB DSOUZA from Mumbai, Maharashtra

Sir , though I made a request to cancel the policy document sent to me by ICICI they refused to cancel it. They kept on sending me credit card statements with interest levied on interest and finally removed rs 5814.50 on16/3/2009 from my saving a/c. After I wrote a letter to CMD, they refunded 6271 to credit card a/c.When I asked the credit card department to refund the payment made from saving a/c less 200 charges charged by ICICI prudential RS 5614.50 they refuse to pay me saying that u are defaulter and bank applied certain rule to withdraw from my saving a/c Pls help me what should I do Regards james Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

jkkrishnan

from Chennai, Tamil Nadu

I taken ICICI prudential Wealth II plan on 20 Jan 2011. Policy number is LL38357217. I

havent any of the documents also till date. I paid a premium of RS 24000/- also. But

due to financial situation i cancelled the policy on 29 Jan 2011. But the policy amount

they refunded is only 23150. This is not good while taking policy and during

cancellation form submission they clearly told full amount will be refunded also. How

this happened. I will not submitt the check in my bank till i got resolved. I directly

gone to AnnaNagarBranch in chennai also. They are not giving a good response also. They

are saying market is down. But my policy details are not available in any of the branch

also. Then how they can deduct this much of amount. I haven't opted for medical also.

Till it got resolved. I will make complaints in all the portals and forums. This is not

good for a bank like ICICI. Dont spoil the name because of these silly things. I need

an immediate resolution.

Jayakrishnan K
k.[protected]@gmail.com