[Resolved] ICICI Prudential Life Insurance — WRONG CHARGES ON CUSTOMER | |
My Policy NO.02085226 bought on September 2005, premium receipt no.8099901 dated 28/09/2005 for Rs.20000.00 paid by cheque, second renewal on 05/12/2006 receipt no.09724776 paid on-line Rs.15000/- at the time of payment on line information shows that there is a credit of Rs.5000.00 in my account hence I have to pay Rs.15000only, 4th renewal on 8th december 2007 receipt no.19817901 for Rs.20000.00 paid online. Now premium holidays started. Suddenly I got a letter on 15th feb.'09 from your prulife co.regarding revival of my policy due to short payment made on 2006 Rs.5000.00, hence I have to make payment of Rs.25000.00 with a personal health declaration within 21st Mar'09. I made the payment of Rs.25000.00, receipt no.69157160 dated 7th March 2009. On 15th mar.'09 I got a letter from ICICI prulife that I have to make a medical test within a month time for reinstatement of my policy and the related expenses I have to borne. I have done my medical test on 28th March 2009. Now I wants to know why shall I pay the charges for medical test. The whole thing made by the mistake of ICICI PRULIFE INSURANCE CO. Short Payment of Rs.5000.00 made on 2006 and informing me on 2009 this is mistake by the co.and for that I will not pay charges for my medical test. Please let me know whether my charges will be deducted from my policy or not. I am waiting early reply from your end. If you deduct the charges I will go to court because I have all the document with me. Thank you and waiting for your early reply. S.P.Roy CC : [protected]@irdaonline.org Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
M. SELVENDRAN,
NO. 18, VARADARAJPET MAIN STREET,
KODAMBAKKAM,
CHENNAI – 600 024
TAMIL NADU .
TO,
ICICI BANK (ICICI PRUDENTIAL INSURANCE)
CHENNAI, TAMIL NADU.
SUB: WRONG CHARGES ON CUSTOMER / REQUEST FOR CANCELLATION OF ICICI PRUDENTIAL INSURANCE
DEAR SIR,
This is to keep you informed that I, Mr. M. Selvendran, (DOB : 08.09.1983) residing at No. 19 /25, 8th street, Sowrashtra Nagar, Choolaimedu, Chennai – 600 094. ( State – Tamil Nadu), email id: [protected]@yahoo.co.in with # [protected], applied for ICICI credit card, during 2008.. As I was not interested in owning one, due to unemployment ( as I resigned my job during that period) made a written statement / draft to ICICI, Teynampet Branch to cancel both ICICI credit card and LIFE insurance. Also enquired the same with Head Office @ Ambattur, Chennai, came to understand there was no credit card issued in my name and further I contacted the customer care – Mumbai and Chennai om # +91 [protected], they informed me the card was returned to Head office – Mumbai and asked me to approach and cancel the same with the Insurance company @ Chinnamalai – Saidapet, Chennai – 600 015. There by submitted a letter to keep the same cancelled but there was no response. ICICI BANK REPLAY: We would like to inform you that your credit card has been permanently deactivated because of non-payment of dues outstanding Sometime they give chance to complaint but they resolve it immediately and I appreciate ... ICICI PRU Life Insurance, , Credit card, ... Will continue to be a customer of ICICI & would ask more & more people to seek ... I had requested the bank to provide me the NOC before 17th june-2011. As I am currently employed with better prospects. Hence I request you to cancel my personal details in CIBIL, inorder to enable me to avail in case of any requirement of future financial loans to enhance my career.
In case of any emergency contact or future communication I, may be available on # [protected] or log on to [protected]@ymail.com or [protected]@yahoo.co.in .
With warm regards,
M. Selvendran
(PN: REQUEST YOU TO FURNISH A CONFIRMATION LETTER FROM YOUR END THAT THERE IS NO ICICI CREDIT CARD AND LIFE INSURANCE IN MY NAME)