[Resolved]  ICICI Prudential Life Insurance — Not getting the proper documents with full details.

Pankaj kashyap.
Kota .Raj.

ICICI PRUDENTIAL HEALTH SAVER POLICY No : 12250186, and Application ID : HS 00184010

R/sir

I would like to inform you that My name is Pankaj kashyap, Residing at Kota Rajasthan. I was applied for ICICI Prudential Health Saver Policy on 21.07.09. I had applied Family flotter policy. My Policy No : 12250186, and still i have not got the proper documents with full details :-

The details are as follows:-

1) Proper Health save card (i.e. the card is not looking original.)
2) Their is no date of birth & full name on my spouse Health saver card.
3) Not received any lists of Hospitals as said by the icici executive officer before making of policy.

Customer care, I had readysubmit ed all the relavent documents.

Sir, already i had tell this problem through mail.
sir, i got this policy and only one card of myself & not of my spouse then i looged my problem to iciciprulife then they had send me the again policy on 19.08.09 but again the polivy is correct .The full name of spouse is missing, their is no date of birth and major the card they had send to us is a paper like card with lamination infact the first card is looks like an ATM Debit card.My brother, mother, father, sister& bhabhi is having this card but it doesn't looks like a paper laminated card infact it looks like an ATM debit card with full details.

Please consider this serious complain against of ICICI Prudential.

Please review this complain as on priority base.

Need your kind co-operation to give me my justice and give me the original HEALTH SAVER CARD with full details.



Waiting for your faovurable reply.

Thanks
(PANKAJ KASHYAP)
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

dear sir i mane july 2009 me icici pru. se ek policy karai thi magar september tak mere pass mere policy papper nahi jab mane complain ki to tab mere papper beje or jab main apni policy freelook karane gaya to unhone mana kar diya . ab main costumer care par bat karta hun to wo bolte hain aap baranch me jaiye aapki policy freelook ho jayegi magar branch wale mana karte hain batiye main kya karu.
mera policy no... 12293679 . my mob. no...[protected] & my email id is [protected]@gmail.com.

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