[Resolved] ICICI Prudential Life Insurance Co. Ltd. — Premium Amount Payment | |||
During July 2009 when I paid my premium amount at ICICI Prudential branch through credit card the amount was debited twice to my credit card account.On my request they returned aditional amount through a Cheque.After that I paid my next half yearly premium also during February 2010,and obtained receipts also.After that the ICICI Prudential alterd consolitated premium paid certificate etc,stating that they returned aditional amount twice for the amount deducted twice form my credit card account.They are not informing the details of amounts returned twice to me.And informing me my policy bearing No.ICICI PRU Smart Kid (UIN: 105N014V02), policy number 03108644 lapsed with effect from 12th,January,2010.though I paid the premium amount with Reinstatement Fees Rs.66/-due as on that date.For no fault of me they are penalising me with a huge amount arround Rs 17,000/- In such a condition how can we trust ICICI Prudential that they will pay the Maturity value after maturity of policies, I am having one more policy also.I decided to cancell all my policies. K.K/Durga Prasad. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
Icici Prudential Life Insurance — Premium Amount for Policies
Dear Sir,I had enquired the premium amount of above noted Policies in Dec.2008. At that time I was told that Premium for Policy No. 362706 ( In the name of my wife, Mrs. Inderjit Kaur Oberoi) is Rs.9991/- and for Policy No.[protected] In my name, Iqbal Singh Oberoi) is Rs.10125/- and both will be due on 05.03.2009. As you are well known that the Service Tax has been reduced to 10.30% since last week. Today when I enquired the premium amount from Customer Care Centre, they have told the same amount. When I asked why it was not reduced as the Service Tax is reduced to 10.30%, they have given the following reply:-
1. We do not know about the change of Service Tax.
2. You deposit the same amount and we will credit the excess amount in your Policiy.
3. The Service Tax will be reduced from 01.04.2009.
Sir, the customer care persons do not know about the things I have enquired. Instead, they gave false information. Please look into the matter and advise them not to give such type of information. Secondly please send me by mail the exact amount of premium of both Policies.
Thanking you,
Yours faithfully,
Iqbal Singh Oberoi