[Resolved]  ICICI Prudential Life Insurance Company — Un-Appropriate Solution of Term-Insurance

Address:Jhunjhunu, Rajasthan

Dear Sir,

As per the subject, I would like to invite your kind attention that I have applied for term insurance policy of ICICI Prudential for Rs. 25,000,00/- due to my financial risk profile as I am the breadwinner for my family and 6 persons dependent on me. This is a newly launched plan by ICICI Prudential called I-Protect, for which they have given online form submission facility. I have applied for the plan and submit all the details. As suggested, I have disclose all the information related to past health history, and present working culture, food, drinking, smoking whatever I am using as per given below details:

Job profile : Accountant

Job nature : Sitting (8hrs. daily, 6day/week)

Smoking : Yes (4-5 cigarette/ day)

Alcohol : Yes (200 ml/week or 100 ml twice a week)

Past treatment : Tuberculoses due to careless in cold problem (Taken full treatment of D.O.T.S. from hospital)

Now, the company rejected my application due to the assessment by their medical team on the above mentioned information and without any medical test. Even they have not mentioned any major reason for health risk profile. If the above given medial profile are more risky for the insurance companies, than I think they will never sell their plans, as every 2nd person in India are having the common things as I have. If the person well financial established, well medically fit, than why he will go for term insurance. Why the term-insurance plans introduced by insurance companies and what the use of that. As self explanatory that insurance is a security against un-fortunate death. Is there any guarantee that the people who are not smoking, not drinking will live long. As I know that insurance companies charging high premium for smokers & alcohol users, but this also not mentioned by them.


Now, my concern is not for my self, but I would like to know that companies are publishing big banners, advertisements for selling the plans and misguiding peoples. Like insurance is easy, convenient to take without any medical test, etc. Also plans now available online, anyone can purchase online etc. In the easiest way they are presenting or publishing, there is nothing so simple. I have seen so many cases at the time of claim while at the time of selling plan, everything is acceptable by company like no medical test, no extra charges, no hidden cost, no birth certificate required etc.


So, therefore I would like to request you to control on such misguiding material by insurance companies, as people are not that much smart than insurance advisor. In their plan everything they will explain to customer for customer benefit point of view, but something happening wrong, they will have some clauses in term of company protection, and no one would help customer at the time.


Warm Regards,


Rajpal Singh Bhargava

Accountant

Saif Bin Darwish Civil Engineering Contractors

P.O. Box: 47, Umm Al Naar, Abu Dhabi, U.A.E.

Mob. +[protected]

E-Mail: [protected]@yahoo.com, [protected]@gmail.com
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Aug 22, 2019
Complaint marked as Resolved 
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The complain is genuine and companies are just cheating with customer as in India more than 90% peoples are illiterate in terms of finance, insurance and banking sector. In Every such sector they are getting misguide and losing their efforts, time and money by them. No one would help that time like SEBI, IRDA, RBI etc.

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