[Resolved]  ICICI Prudential Life Insurance — Premium paid gone missing

Address:

Gurgaon, Haryana

Re:Policy No. 12951177 of Mrs. Rajshree Mukherjee.

I paid a premium of Rs.45000/- last month on 18.12.2011 vide a cheque drawn on Corporation Bank Sikanderpur, Gugaon. I handed ove this cheque personally to a Ms. Meenaxi of your Company located in the branch of ICICI Bank, Qutab Plaza, DLF City, Ph:I. On not gettting the receipt even after a long time I enquired at the dealing branch of ICICI PRUDENTIAL, to be told that they have not received my payment. Subsequently I have furnished them with a certificate from the bank that the amount has been cleared on 20.12.2011 and sent to ICICI Prudential. Even after regula follow up with this office of ICICI PUDENTIAL located at sector 29, Gurgaon, I am being told that they are not getting any information from their HO regarding the payment and not giving the receipt for the payment. It is highly surprising that even after a bank certificate of clearance and fund remittance the receiver can keep quiet and not acknowledge receipt of the payment. Most of all, it is further surprising that a company as big as ICICI PRUDENTIAL is so loosely managed and further harrassing the policy holder by sending 'Policy Lapse' notices.