[Resolved]  ICICI Prudential Life Insurance — Policy money scam

Address:Ernakulam, Kerala

Hi

This is to report the scam being played by ICICI prudential life insurance policy company. We had taken 2 policies (super life time ULIP) worth 2 lakhs and had made our payments regularly for 1st 2 years. The second year we were delayed in making payment and as soon as we got the overdue notice we made the payments. This happened in 2008. But the company later on in 2010 sends back the money foreclosing the policy saying we have'nt made the last payment and just paid us back 2lakhs. We had invested total of 6 lakhs. And now ICICI says they cant do anything about it, as they have closed the policy all the way to the Bombay office.
I know they are fooling around as they cant figure out how this happened and no one wants to take the responsibity. Im quite disappointed as well, a reputed company ICICI could play such frauds. I request everyone reading this, never ever try to take any policies with this company as they are not trustworthy and the customer service is absolutely bad.

Regards
a frustrated user
In case you need more details please contact me on [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Icici Prudential Life Insurance — Fraud of money

I had given Rs. 5000/- to the representative of ICICI Pru Life in October 2008 in cash. I did not receive the Policy, therefore, requested for cancellation and refund of my amount. Due to their intervention by contacting the person, I got refund of Rs. 2500/- only but the balance amount of Rs. 2, 500/- is not paid by the person The company took around 6-7 months to investigate the matter and ultimately on 03.06.09, I received an email from ICICI Pru Life, Mumbai office that my request has been regretted. I have receipt of Rs. 5000/- with me but I have been told that the person who took my money presently not in the company and is not traceable. ICICI Pru Life has stolen my money and is now shirking its responsiblity to refund the money to me.
Dear Mr. Singh,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service’ as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

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