ICICI Prudential Life Insurance — Foreclosure of policy
I am existing customer of ICICI Prudential, plan name lifestage RP policy no.[protected]. I have opened policy in year 2007 with EMI of Rs1700.00 per month, and I have paid 8 EMI of Rs.13600.00 and after that I was unable to pay the premium due to some problem. At that time I talked with customer care regarding forclosure of that policy but he told me that the policy is having locking period of 3 years and I will not get money return, please try to get money after 3 years. Now after three years I got letter of forcloser of that policy again I talked with customer care, Now they are telling that your policy has been lapsed and I will not get any amount.
So tell me Is it fair?, that insurance company is using my amount of Rs.13600.00 from last 3 years and now they are not ready to give me return any single amount without any benifit.
Please do the needful
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025