ICICI Prudential Life Insurance — NO HELP FROM COMPANY | |||
NO help from ICICI I have a policy general life insurance policy with ICICI Pru life...Policy no: 15617715 I am a regular payer. I wanted to speak to some one related to my account. whenever i dial their customer service no for any or every info i want they say it will be text ed to ur registered mobile no..MY REGISTERED MOBILE NO IS NO MORE WITH ME. I need to update my name my contact info my details like nominee on the account i am married no longer live on previous address... no one is helping me..I am feeling like withdrawing my services from them. I emailed them from my registered email address and their reply is my email is not registered with them.I have initial policy papers where in it says my registered email address is with them... Services from them is awful. I am paying for something for which i am even not getting sufficient services.. [protected] Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Ms. Dimple,
We understand our representative has contacted you and resolved your concerns to your satisfaction. Accordingly, a communication via email has been sent to your registered email address. Is there anything else we may assist you with?
You may alternatively contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
We understand our representative has contacted you and resolved your concerns to your satisfaction. Accordingly, a communication via email has been sent to your registered email address. Is there anything else we may assist you with?
You may alternatively contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
We are sorry to hear your experience. Our representative will get in touch with you in the next 4 hours to help resolve your concern.
We appreciate your patience.
Regards,
ICICI Prudential Life Insurance