[Resolved]  ICICI Prudential Life Insurance — No response

Address:Bangalore, Karnataka

Sir,
I am holding 3 ICICI Prudentntial Life Insurence policies One of my policy 15096468 and its premium is Rs.100,000/- is annually and its due dates is before 14th February. I have requested ICICIC customer care-[protected] on 7th Feb 2013 to send any one of the executives to collect the premium. I have reminded again on 11th and 13th February 2013. I was extremely felt very sorry about the attitude of the ICICI staff with my request and no persons have contacted me nor collected the premium. When ever I contacted the Customer care the only one word was made mandatory with ICICI customer care is WE ARE EXTREMELY SORRY.Nothing went fine I have lost the trust with the ICICI that has built in years.Finally decided to close all the business relations with ICICI.
I am herewith disconnecting my premium payments to the policy as noted below
1. 15096468
2. 02968276
3. 02968277
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Aug 5, 2021
Complaint marked as Resolved 
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Dear sir ,
I have 5 Insurance policy with ICICI Prudential , i am an NRI and i have i have requested for the financial consultant to visit our house for the detail disucsion regarding every policy , i have been told by customer care executive on 6th of August that within 24 Hrs icici reprensative will call back and fix the appointment unfortunately no one called up so i made a repeated call to ICICI customer care but again the same .
i have been waiting for 11 days for icici customer care executive to revert back to me but none from insurance company called me , later on 17th of august i called icici prudential again so i have been provided by reference no : 36884389 and they said within 24hrs or before someone will revert back to me , But in Vain . Kindly assist me and do the needful . these company's follow up every day and night till we do the policy ,once we invest we are been fixed . kindly do the justice at the earliest .

Atmakur Ratna Kumar
H.No :25-1423 , Nellore
phone number : [protected]
Dear Mr. Chavan,

We are sorry to hear your concern. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance
Dear Mr. Chavan,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

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    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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