[Resolved]  ICICI Saving Bank Account — Debit Freeze without information to the customer

I am having a saving bank account (salary account) with ICICI Bank. On changing the job, my salary has been credited to another account. I got a communication from ICICI Bank stating that my salary has been converted into normal saving account for which i have to maintain a minimum average balance of Rs. 10,000/-.

From that day onwards I am maintaining the minimum balance of Rs. 10,000/-

After 9 months, I came to know that they have done the debit freezed into my account. Now I have issue a cheque to my friend which is not cleared from my account. On enquiring about the status of the cheque, they informed me that my account has been freezed (only debit freeze, i.e., I can deposit the amount but cann't issue cheque to anyone).

Request to please guide, what to do in this situation.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sivaprakasam,

Please write to us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 207269). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

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