[Resolved] ICICIcredit Card — Rules regarding credit card payments not made clear by the Company | |
Hi, I have an ICICI Bank Credit card, and was due to make a payment on 3rd September 2008. I dropped a cheque for the entire amount at one of the ATM drop box on 1st September, 2008. However, the amount was not debited by the 3rd of September 2008. Finally on 13th September 2008, the money was debited from my S/B Account, but to my disguist, ICICI charged me Rs. 300/- plus taxes for the internal errors caused by ICICI themselves, for the late payment. I immediately called the ICICI customer care in Bangalore and was told by one of the executives that I had to make a cheque payment at least one week in advance of the due date henceforth, or else late charges would be applied. I checked up with the terms and conditions and found no such rule in the ICICI Credit card usage terms and conditions. Would the ICICI bank officials be polite enough to interpret such rules to their customer. I also advise other customers sincerely never to use ICICI bank credit cards. Regards. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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This is to inform you a serious issue regarding my Credit Card No. [protected]. Please note the following.
(1). Myself settled all the dues in presence of your staff on 25/09/2009 by giving 3 cheques. Please refer the letter which you send to me on 24/09/2009, and in letter clearly mentioned ' the above full & final settlement is being granted on a one-time basis without setting precedent and the settlement valid up to 27/12/2009' for Rs. 20, 000/-. Please note that following cheques are handedover to your person and all the cheques are cleared from my account.
Cheque Details:-
Cheque No. 840016 dtd 26/09/2009 Rs. 3, 000/-
Cheque No. 840018 dtd 20/10/2009 Rs. 7, 000/-
Cheque No. 840023 dtd 20/11/2009 Rs. 10, 000/-
For your kind information, i am receiving lot o[censored]nnecessary message through my mobile to release pending amount Rs. 25, 521.92/-. So please do the needful.
Note: We are unable to attach the copy of letter which you given to me on 24/09/2009.
Thanking You,
Sanoj Paul
Mob: [protected]