ICICIcredit Card — Harrasment by the bank and foul charges | |
I am the Credit Card holder for the following cards: ICICI HP Gold Card - [protected] since 05/06 ICICI Kingfisher Card- [protected] since 01/07 I am using the first card for more than 2 years and was endorsed by the bank with multiple cards against that. Now for so many months I am following up with different employees of the bank that I want to settle the amount and want a reversal on the unnecessary charges and interest levied on me. On contrary to that I receive stupid calls and I am getting harassed by the DSA agencies hired by the bank. This kind of verbal harassment is really giving me sleepless nights. Secondly when I called the customer service executive the 10th time, she is very casually saying that I cannot put a request for settlement as I am a normal payer and not a defaulter, so if I default for 2-3 months then only I can place a request for settlement. Here I am ready to settle the amount and the bank is not bothered, and just interested to put me in a debt trap and on the contrary put me on the verbal harassment by this goons hired by the bank. What they want is that I pay a min amount and be in their debt trap forever and they keep on enjoying interest from me.I have been a great customer for the bank by giving huge interest in personal loan and credit cards but now I will not entertain any of this. I am canceling my cards and warning the bank not to bother me with unnecessary calls or else I will take legal action.But needless to say they are still continiuing to harass me and telling me to do the min amount payment.Around 3-4 diffrenet ppl from different agencies call me. Can you help me what are the regulations under RBI and how my problem can be solved and what actions can be taken against them. Was this information helpful? | |
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Comments
i HAVE A ICICI CREDIT CARD FROM LAST 3 YEARS,
BUT FROM LAST SIX MONTH IN CARD BILL THERE IS A LOTS O[censored]NUSED SERVICE CHARGE AND SERVICE TAX ADDING IN MY EVERY BILL, WHERE AS i ALREADY PAID MY PRINCIPLE AMOUNT EARLIER, PLEASE LOOK INTO THIS MATTER,
SUBRAT RANJAN PANDA
BUT FROM LAST SIX MONTH IN CARD BILL THERE IS A LOTS O[censored]NUSED SERVICE CHARGE AND SERVICE TAX ADDING IN MY EVERY BILL, WHERE AS i ALREADY PAID MY PRINCIPLE AMOUNT EARLIER, PLEASE LOOK INTO THIS MATTER,
SUBRAT RANJAN PANDA
65%
Complaints
23615
Pending
2041
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Credit Card — Charged interest on unutilised personal loan
HiI have been issued personal loan on my credit card on[protected] without my request and without information, because of my non availability in the city i have verified the same in the month of Aug'09
and raised complaint for writt off the loan amount and intrest / penalties charged for the same
below are the complaint No'
1. SR No: [protected] Dated:[protected]
2. SR No:[protected] Dated:[protected]
No response from the bank and writt off principal amount with out writt off the Intrest amount
same has been esclated local(visakhapatnam) credit card division.
Unfortunately after passing of 3 years my savings account in the same bank was put under LIEN for credit card balance and not able to withdraw the amount. For that I approach local credit card division but as usual No response and I apporached Mr.Prasad - Joint General Manager Credit card division
and lodged complaint over mail and after 5 days I received a mail from Mr.Ravi Manju stated that problem will be resolved by[protected] but as off now no response ,for the above issue I have already
raised complaint wide SR NO:[protected] Dt.[protected].
No respone for the both compalints and verty pathetic o[censored]sing ICICI Bank credit card.